MockWin.ai Help Portal

Welcome to the MockWin Help Center! Whether you're a candidate looking to 'Beat the Bot' or a company needing to 'Automate the Screen', you'll find everything you need here. Master the simulator, set up your workflows, and take control of the process.

Getting Started

Available

Learn the basics of your MockWin.ai workspace and understanding core concepts.

Company onboard and setup

Available

Manage users, workspace settings, billing, and security configurations for your organization.

Company FAQ's

Available

Common questions and quick solutions for company admins and hiring managers.

Freelance recruiters & agency onboard and setup

Available

Instructions for agencies and recruiters to join, manage clients, and start referring talent.

Freelance recruiters & agency FAQ's

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Answers to frequent queries from independent recruiters and staffing firms.

Jobseekers onboard and setup

Available

How to create a profile, upload your resume, and apply for roles.

Jobseekers FAQ's

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Quick answers for candidates using MockWin to find jobs and manage applications.

AI Features

Available

Explore powerful AI capabilities including response scoring, sentiment analysis, and intelligent conversation routing.

Other features

Available

Additional tools and capabilities to enhance your hiring or job search experience.

Integrations

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How to connect MockWin Meetings, calendars, webhooks, and collaboration platforms.

Troubleshooting

Available

Find solutions to common issues, error codes, and performance optimization tips.

Security and compliances

Available

Information on encryption, SSO, audit logs, and regulatory compliance.